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Payments & Activation

3 articles · Paying clients

Checkout, evaluation fees, and account purchase flow.

01When do I pay for my evaluation?+

Constant Go, Constant Dual, and Constant Access are all paid in full at checkout, a one-time evaluation fee based on the account size you choose. There's no separate activation fee after passing.

02What happens after I complete checkout?+

Your purchase is linked to your profile automatically, and your dashboard will show your account status and next step. If your payment went through but your dashboard hasn't updated, don't place a second order; contact support with your payment reference instead.

03Why might activation be delayed?+

Activation can take a little longer when payment confirmation, account setup, identity checks, or compliance review need extra time. Your dashboard will show a pending status while this is happening rather than leaving you without an update.

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